Growth
Retainers

After we've created your customised ecommerce roadmap to increase conversion, we'll work to it to achieve new functionality that align with the business goals and objectives, each quarter.
Trusted by 250+ brands
AlpkitPigletDropDead
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No surprises. No hassles. Just right.

All our audits include

  • User Persona Cards
  • Customer Journey frustrations
  • Heatmap Reports & Analytics Summary
  • CX Review of Key Ecom Pages
  • Brand Application (UI) Review
  • 2x UI Concepts for High-conversion areas
  • Loom Walkthrough & Call with Ecom Experts
  • 30-50 Growth Initiatives Recommended based on impact
  • 15+ CRO Test Recommendations + Criteria
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a Size to fit all

Growth Retainers

all
RETAINERS INCLUDE
All Growth Retainers include the same benefits, support and reporting.
benefit from
  • Dedicated hours per month
  • Brand application design styleguide
  • Developed section library for site longevity
Access to
  • UX Design Specialist
  • Technical Shopify Lead Developer
  • Dedicated Customer Success Manager
  • CRO Strategist + Growth Expert
support
  • Technical Support
  • QA + Bug Reporting System
  • Project Manager + Access to PM Tools
rerporting
  • Weekly sync call with your PM
  • Day-to-day comms via Slack
  • End of month Report/Deck
Bronze
6 month Accelerator
30 dedicated hours / per month
Quarterly
Save 20%
£3,000 +VAT /mo
£9,000 billed per quarter
Monthly
£4,000 +VAT /mo
£4,000 billed per month
Silver
60 dedicated hours / per month
Quarterly
Save 20%
£6,000 +VAT /mo
£18,000 billed per quarter
Monthly
£7,000 +VAT /mo
£7,000 billed per month
best seller
Gold
80 dedicated hours / per month
Quarterly
Save 20%
£8,000 +VAT /mo
£24,000 billed per quarter
Monthly
£9,000 +VAT /mo
£9,000 billed per month
Platinum
100 dedicated hours / per month
Quarterly
Save 20%
£9,500 +VAT /mo
£28,500 billed per quarter
Monthly
£10,000 +VAT /mo
£10,000 billed per month
"We have been consistently impressed with WIRO, who have shown not only expertise, but also flexibility and drive. We have a particularly challenging site, with heavy custom functionality, WIRO have not only enhanced these features, but also future-proofed it, making our back-end way more efficient."
Jonathan Turton, Ecommerce Manager
Increase your conversion like:
CX + Technical Audits
Analyse customer frustrations, opportunity and build out a foundational roadmap for ecom success
From £1,750 +VAT /mo.
CX + TECH AUDITS
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user experience

Build better journeys

  • Section by section analysis
  • Recommendations categorized by test or execute
  • Remove typical frustatation points
  • Properly guide users in a clear, natural way
brand trust & loyalty

get under the hood

  • Updated messaging, call-to-actions, and site flow
  • Build a consistent brand experience across your site
  • Proven tactics your team can carry forward when launching new pages and products
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conversion optimised

drive results

  • Long-lasting, improved conversation rate
  • optimization and brand loyalty
  • Tactics and strategies to increase AOV and LTVAdditional features and interactions to strengthen brand trust
Retainer onboarding + process

how it works

Run CX + Technical Audits

Allow us to get under the hood of key ecom pages, understand customer frustrations + user aims, areas for improvement both for CX and Technically by exploring the performance + optimisation, quality of code
2 - 3 Weeks

Ecom Landscape & Roadmap

We’ll run a Discovery Workshop with your team to determine your ecom landscape. We’ll outline a roadmap based on the findings from both Audits.
1 Week

Backlog

From the Audit findings and your Ecommerce Landscape, we’ll create a backlog of tasks over 3, 6, 9 and 12 months to determine the required retainer for working with our team.
1 Week

Growth Retainer

After audits, Ecom Landscape/Roadmap, Backlog + Pipeline are completed, we’ll determine the required hours and kick off your retainer!

FAQ

What exactly is included in the theme and custom builds service?
How long does it typically take to complete a custom build?
Are there any additional costs associated with custom features?
Can I provide my own design for the theme?
How many revisions are allowed during the design phase?
What tools do your team use throughout the process?
What platforms or tools do you use for the custom builds?
Is SEO optimisation included in the package?
How do you handle data migration from my old store to Shopify?
Will my store be mobile-responsive?
Can I integrate third-party apps or plugins with the build?
What happens if I encounter issues after the build is complete?
Do you offer post-launch support or maintenance?
Can I add more products, content or pages after the build is complete?
Are payment gateways and checkout processes set up as part of the service?
Can I have a staging site to review changes before they go live?
What is the process for feedback and approvals during the build?
Are there any limitations to the customisations I can request?
best in class

tech partners

Plus, many more best-in-class partners.
"Alpkit have partnered with WIRO for a long time now, and it's always a total pleasure. They don't only help implement your own strategies for digital growth, but bring new ideas and opinions to the table which creates a collaborative, creative and rich way of working. Tom, Amy, Sam and Ben are a very knowledgeable bunch, and always go the extra mile to support you, whether its strategy, CX, UI, questions around Shopify's infrastructure or development"
Chris Green, Head of Ecommerce
WIRO provided exceptional service from start to finish. They demonstrated unparalleled professionalism, expertise, and dedication in redeveloping my website. From our initial consultation, they understood our vision and objectives. They took the time to listen to my requirements and offered valuable insights and suggestions to enhance the website. Their communication throughout the entire process was clear which helped me every step of the way. The project was completed within the agreed timeline and budget, the whole team were exceptional. 100% Recommend.
Patrick Cho, Chief Operating Officer
"WIRO's an agency who stand by what they say, and do what they commit to, with a smile and can-do attitude! It's a tough gig being on the front line of web development delivery, so if you're looking for a trustworthy and talented eCommerce agency, then WIRO would be a great choice"
James Doyan, Head of Fire
"WIRO went above and beyond to get an immaculate Shopify 2.0 site exactly how we wanted! They really are ecommerce experts and development wizards. We were super impressed with their desire and thrilled with the results"
Luke Malden, Ecommerce Manager
"Alpkit have partnered with WIRO for a long time now, and it's always a total pleasure. They don't only help implement your own strategies for digital growth, but bring new ideas and opinions to the table which creates a collaborative, creative and rich way of working. Tom, Amy, Sam and Ben are a very knowledgeable bunch, and always go the extra mile to support you, whether its strategy, CX, UI, questions around Shopify's infrastructure or development"
Chris Green, Head of Ecommerce
“WIRO are always a pleasure to work with. We initially built together on Shopify in 2018, and recently rebuilt on 2.0, to create a modern and seamless CX for our menswear brand. Immediately onboard with our aesthetic requirements and quickly identified the creative process and end result. Functionality and CX improvements ran alongside, with effortless synergy, useful knowledge input and ideas for us on further enhancing. The whole process from initial strategy, through to launch was stress free, for what was a very important milestone for CHé, handled excellently by the Project Manager and Dev team. The end result is a new and improved site we're very proud of that we can manage more efficiently, with a huge increase in sales, beating sales targets month on month. Having worked with WIRO for over 5 years now, on projects big and small, we’d strongly recommend working with them for your ecommerce growth”
Joshua Starling-Fletcher

READY TO ACCELERATE YOUR ECOMMERCE GROWTH?