Marketing + Brand Ambassador

Job description

We’re looking for an experienced Brand Ambassador & Marketing Executive to join our Ecommerce Agency. You’ll be responsible for representing our agency at events and across digital marketing touch points. You’ll champion our team’s abilities to create modern, engaging user experiences for consumer-facing brands and solve technical problems. You’ll be working closely with sales, marketing and ops to grow our network and brand awareness.

Why are we Hiring?

We are an established Ecommerce Agency specialising in Shopify, working with clients on a growth-basis. We’ve delivered HUNDREDS of sites, optimised to CX best practices. As we continue to experience significant growth and expansion, the need to amplify our brand presence and foster deeper connections within the industry becomes paramount. That’s where you come in! You’ll help us get the word out through actively promoting WIRO at events and online. As a small agency, your input will have a HUGE impact!

About You

You are a dynamic individual with a deep passion for the Ecommerce landscape. Your experience in the industry has given you a comprehensive understanding of its intricacies, technologies, and the ever-evolving trends. With a background in Ecommerce, you're not just familiar with the challenges brands face, but also the technological solutions that can address them. You’re excited about using digital marketing tactics to champion the agency.

Responsibilities include:

1. Brand Representation: Act as the face and voice of WIRO, ensuring brand consistency and positive brand experience at all touch points.
2. Relationship Building: Foster and maintain relationships with potential clients, industry professionals (both tech and agency side), and influencers in the ecommerce sphere.
3. Content Creation: Collaborate with the content team to develop brand-aligned content for various platforms, including social media, blogs, and newsletters.
4. Website Ownership: Maintain our website, update with latest Case Studies, Blog content and ensuring our Product offering is aligned with sales decks.
5. Event Participation: Represent WIRO at industry events, attend webinars and workshops, ensuring brand visibility is maximised, and to further your ecommerce knowledge and understanding.
6. Event Organisation: Plan and execute small events for our partners, clients and prospects as we further our awareness in the industry.
7. Email Campaigns: Curate and schedule email campaigns to go out to team, partners, clients; to educate and position us further, as industry-leading ecommerce experts.
8. Feedback Collection: Gather feedback from the market and current clients, to inform future marketing strategies and product developments. Utilise feedback to produce testimonials for social and digital use.
9. Collaborative Marketing Efforts: Work closely with the marketing and sales teams to design and implement effective marketing campaigns.
10. External Collaboration: Produce joint case studies with both Shopify & our Technology Partners, (where their solutions were utilised on our projects), for mutual clients.
11. Performance Analysis: Monitor and report on the effectiveness of marketing initiatives, recommending improvements where necessary.
12. Monitor and Promote Reviews: Create, share and respond to online reviews.
13. Market Analysis: Track and report on competitors’ marketing activities.
14. Feedback: Provide feedback to the Marketing and Product departments, regarding customers’ requests
15. Capture Internal Marketing: Continue to push and promote WIRO as not only a great agency for clients to work with… but also to attract great talent and individuals to join our team of experts. Grow Glassdoor reviews, capture testimonials to use for social

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Requirements:

• Qualifications in Marketing, Business, or a related field.
• 2-4 years of experience in brand ambassadorship, sales, marketing, or a related role, preferably within the Ecommerce sector.
• Proficient in digital marketing tools and platforms.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment and adapt to rapid changes.
• Passion for the Ecommerce industry and a keen understanding of its trends.

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Nice to haves:

• Familiar with Figma
• Familiar with Webflow

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Why WIRO?

We’re small team, who make a big impact. Our core aim is to make awesome customer experiences and deliver incredible ecommerce sites on Shopify, as easily as possible. And don’t worry, we’re not going to list ‘fast-paced’ - we are proud of the fact that our team have a positive work life balance!

• 🦾 Work with established as well as up and coming brands, with real passion for eCommerce
• 🥇 Award-winning est. agency
• 💺 Remote + hybrid working
• ⏰ Flexible working
• 🏝 25 days + 8 bank holidays
• ☀️ Strategy retreats
• 📅 +1 day holiday, every year
• 💻 MacBook Pro + equipment
• 🎟 Team socials + events
• 📈 Personal growth in small team
• 💰 Contributed pension
• ⚽️ Hospitality box at Ipswich Town Football Club
• 🚀 Work with cool eCom brands
• 🍔 Team Workshops + Learning